FAQ’s

Q: IS YOUR WEBSITE SECURE FOR ONLINE PURCHASES?

Yes, our website uses end-to-end encryption security measures to protect your personal and financial information. All transactions are processed securely and encrypted to ensure your information is protected. Most of the payments are made by our big partner Paypal. You are fully protected.

 

Q: DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?

Yes, we offer various discounts and promotions from time to time. Follow us on social media or sign up for our newsletter to stay updated on the latest offers.

 

Q: HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.

Q: WHAT IS YOUR RETURN POLICY?

If you are not satisfied with your purchase, you may return the unused/unopened portion of the product within 14 days of receipt for a full refund or exchange. Please refer to our return policy for more information.

 

Q: WHY DO THE PRODUCTS TAKE UP TO 30 BUSINESS DAYS TO ARRIVE?

We work with products with prices far below the market, and for that,
we need to work with international suppliers (USA, Europe, and Asia).
Therefore, when a new order is placed in our store, we request our suppliers and they send it straight to your home.

 

Q: CAN I CANCEL MY ORDER?

Yes, you can cancel your order up to 24 hours from the purchase or as long as it has not yet been shipped. If you need to cancel an order, please CONTACT our customer service team as soon as possible.

 

Thank you!

Team Hand it 2 you ❤️